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Transport & Logistics

Custom Logistics Software Development

When a customer rings to ask where their delivery is, someone has to go and find out. We build driver apps, proof-of-delivery capture and customer tracking pages for transport and logistics businesses, connected to the TMS and carriers you already use.

If you can't see where your vehicles, drivers and consignments are right now, you find out about problems when the customer rings. Many transport operators run a patchwork: a transport management system that does some things, spreadsheets for allocations, paper run sheets in the truck, and a dispatcher who spends half the day answering "where's my delivery?" calls. Proof of delivery lives on signed dockets that take days to make it back to the office, which means invoicing lags and disputes drag on.

For many small and mid-sized operators, an off-the-shelf TMS or delivery app is the right place to start. These products are quick to set up, priced per vehicle or per user, and handle the standard flow of bookings, allocation, proof of delivery and invoicing well. Custom software pays off when the product almost fits: when your rates, run structures or customer requirements don't match its assumptions, when per-vehicle fees climb as the fleet grows, or when staff still bridge the gaps with spreadsheets and re-keying. Usually we keep the TMS and build the pieces around it.

A driver app puts run sheets, navigation, sign-on-glass POD capture and exception handling on the phone already in the driver's pocket, and the data lands in your office systems the moment the job completes. A customer tracking portal answers the "where is it?" question automatically, with real-time status and notifications, so your team stops fielding calls. Behind the scenes, we integrate with the transport, freight, carrier and telematics systems you already run through their APIs, so route, vehicle and consignment data is entered once instead of being re-keyed in three places.

Allocation done by memory and a whiteboard costs hours too: you carry capacity you don't need on some runs and miss time windows on others. We build planning tools around your vehicle types, customer time windows and depot constraints, rather than a generic algorithm that assumes a courier model you don't run. And because delivery confirmation flows straight through, invoicing can fire on completion instead of at the end of the week.

We're in Brisbane and build for transport and logistics operators nationally. Discovery maps your runs, your systems and every point where someone re-keys a docket, and the quote that follows is fixed. You own the code and IP outright, so the fleet can grow without per-vehicle licensing.

Challenges We Solve for Logistics

Where software usually breaks down in logistics.

Fleet Visibility

Knowing where each vehicle, driver and consignment is without ringing around.

Route Optimisation

Planning runs that fit customer time windows without wasting kilometres.

Proof of Delivery

Signatures and photos on paper or in a driver's camera roll, and failed deliveries that nobody follows up.

What We Build for Logistics

Fleet Management

Vehicle locations from your GPS provider, driver records and service schedules in one place.

Route Planning

Run sheets built from time windows and vehicle capacity, using a routing service such as Google Maps.

Driver Apps

Driver apps with job lists, navigation, proof-of-delivery photos and signatures, and a way to log failed drops.

Customer Tracking

Tracking pages and SMS updates so customers can see where their delivery is.

Common Integrations

CartoncloudMachshipStarTrackTollSamsaraVerizon Connect

Logistics Software Questions, Answered

Can you integrate with our TMS, freight platform, carriers or telematics?

In most cases, yes, through the APIs or data exports those systems provide, and we check each one during discovery. Your TMS or freight platform stays the source of truth, and the driver app, portal or integration we build handles the work around it.

Should we buy a TMS or build custom logistics software?

Buy, if a TMS or delivery management product covers your operation. Custom makes sense when the product forces workarounds, when licensing scales badly with your fleet, or when your service model is what sets you apart. Often the best result is both: keep the TMS and build the driver app, portal or integration it doesn't do well.

Do you build logistics software for small businesses?

Yes. Smaller operators usually get the most from one focused tool rather than a platform: a driver app with proof of delivery, a booking form that feeds your existing system, or an integration that removes double entry between dispatch and accounts. Starting small keeps the cost down and proves the value before you commit to anything larger.

How much does a custom driver app or POD system cost?

A focused driver app with run sheets, sign-on-glass proof of delivery and photo capture typically starts around $20,000-$45,000. A full platform with driver app, dispatch console, customer tracking portal and TMS integration costs more, depending on scope. The price is fixed before we start building.

Will the driver app work in areas with poor mobile coverage?

Yes. We build driver apps offline-first. Run sheets download before the driver leaves the depot, PODs and exceptions are captured locally, and everything syncs automatically when coverage returns. Drivers don't lose work or stand around waiting for signal, which matters on regional and rural runs.

Do you work with logistics businesses in Sydney and Melbourne as well as Brisbane?

Yes. We're based in Brisbane and take on projects anywhere in Australia. Discovery workshops, demos and progress check-ins run over video, and staged releases mean your drivers and dispatchers are testing working software throughout, wherever your depots are.

How long does a logistics software project take?

A driver app or customer tracking portal typically takes 8-12 weeks. Larger builds with dispatch tooling, route planning and multiple system integrations run 3-6 months. We release in stages, and all code and IP are yours on final payment, with no per-vehicle or per-driver licensing.

Talk to Us About Your Logistics Project

Book a free discovery call. We'll tell you whether custom software is the right fit, or whether an existing product will do.